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Bankers Insurance/Carter Bank - Danville and Roanoke Virginia insurance agency.
Lisa Roberts - Bankers Insurance in Virginia
Lisa Roberts CISR
CSR (Commercial Lines)
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Our Staff


Gene Hayes CIC
Senior Vice President; Producer
Originally from the Danville, Virginia area, he was a high school graduate of Hargrave Military Academy, and a college graduate of Hampden-Sydney College. He was employed with Travelers Insurance Company for eight years in two locations in Virginia. He joined the Moses Smith Insurance agency in Danville, Virginia as sales associate in 1979 which subsequently became Moses Hayes & Willeford Insurance in 1986. He remained with the Agency as sales associate and owner until January 2003 when, along with his partners, he sold the agency to a local bank and the agency became Bankers Insurance/Carter Bank & Trust. He remains with the Agency as Senior Vice President and Agency Manager.

He has done graduate work in insurance in completing parts of the CPCU curriculum and in completing the CIC curriculum, achieving his CIC designation in 1981. He has remained actively involved with community organizations, and in insurance professional associations at the State and National level. He has been recognized for his contributions to his profession by both professional insurance associations in the State of Virginia.
With licenses in Life/Health and Casualty Property insurance with a specialty in commercial insurance, his professional goal is to provide insurance protection while employing risk management techniques with the result of insurance cost containment for customers.
 

Bob Willeford CIC
Vice President; Producer
Originally from Danville, Virginia, he was a high school graduate of George Washington High School, and a college graduate of Pembroke State University. Bob was a standout athlete in high school and attended college on a basketball scholarship. Following a short career in education, he joined his father’s insurance agency where he became a sales associate. In 1986, he joined Jim Moses and Gene Hayes as partner in Moses Hayes & Willeford. Bob, Gene and Tom Gay, a third partner, sold the agency in 2003 to a local bank and the agency became Bankers Insurance/Carter Bank & Trust. He remains with the Agency as sales associate and Personal Lines manager.
He has done graduate work in insurance by completing the CIC curriculum and achieving the CIC designation in 1987, and has taken six parts of the Certified Risk Manager curriculum. He holds not only an insurance agent’s license but an insurance consultant’s license, as well.
With a license in Casualty Property insurance and a specialty in personal lines insurance, Bob’s professional goal is to match a client’s needs to insurance coverage to avoid surprises at claims time.
 

Nancy Clardy
Producer
Originally from Pittsylvania County near Danville, Virginia, she was a high school graduate from Brosville High School and a college graduate of Averett College. Nancy began her insurance career in 1959, became licensed in 1961 in Casualty Property insurance and 1983 in Life/Health. She joined Moses Hayes & Willeford Insurance in 1994, became associated with the Bank agency in 2003, and is presently a sales associate in Casualty Property and Life/Health coverage with Bankers Insurance/Carter Bank & Trust.
She is active in community and professional associations as well as in her church and has held offices in many of the organizations. Her hobbies include sewing and crafts, and she sells her products in a local community market.
With a license in Life/Health and Casualty Property insurance, Nancy’s professional goal simply put is to help people, and she enjoys doing it.
 

Robert Jones CIC
Producer
Originally from Danville, Virginia, he was a graduate of George Washington High School and a college graduate of Pfeiffer College. Robert was a standout baseball athlete in high school and attended college on a baseball scholarship. Following a brief career with a prominent tobacco company, he entered insurance in Greenville, North Carolina in 2000 where he remained until he joined Bankers Insurance/Carter Bank & Trust in 2005.
He has done graduate work in insurance by completing the CIC curriculum and achieved the CIC designation in 2007. He remains active in his church and community associations, he is active in coaching youth baseball, he especially enjoys watching Auburn football, and he puts great importance on quality time with his family.
With a license in Life/Health and Casualty Property insurance, working actively in all areas, his professional goal is to provide a broad spectrum of insurance coverage to protect all facets of his customers’ lives.
 

Wes Moorefield CIC
Producer
Originally from Martinsville, Virginia, Wes is a graduate of Martinsville High School. He also earned a bachelors degree in Finance from Virginia Tech. He joined Bankers Insurance/Carter Bank & Trust in 2009. He currently serves as a sales associate and manages the advertising activities for the agency. He has furthered his education by earning the CIC designation in 2014. Wes is licensed to sell auto, home, life, health, and commercial business insurance. Wes’ professional goal is to make insurance simple and cost effective for his customers.
 

Nicole Duren LUTCF
Producer
Originally from Charlotte, NC, Nicole married a local boy and moved to Danville in the spring of 2015. She has been in insurance for 27 years. Nicole came to us from NC Farm Bureau Insurance where she was a producer for over six years. During her insurance career, she has been a Customer Service Representative, Office Manager and a Producer. She is a multiline agent and licensed to sell Property/Casualty, Life/Health including Medicare Supplement and Long Term Care policies.
Nicole attended Western Carolina University and Central Carolina Community College where she pursued her interests in Art & Pottery. In 2014 Nicole obtained her LUTCF designation from The American College. Currently she is working towards her CIC designation.
Nicole began her career with Carter Bank & Trust in August, 2015. Nicole’s professional goal is to help you understand insurance so you can decide what coverage is appropriate and affordable for you.
 

Janet Powell CISR
CSR (Personal Lines)
Originally from Danville, Virginia, she graduated from Danville Christian High School. Her early career was in sales with a Life insurance company and later with a financial services provider. She joined Bankers Insurance/Carter Bank & Trust in 2000 as a Personal Customer Service representative, and has excelled in that area of expertise since joining the Agency.
She has done graduate work in insurance by completing the CISR designation (Certified Insurance Sales Representative) in 2007.
With a license in Casualty Property insurance, her specialty is in personal lines insurance. Janet’s professional goal is to provide personal assistance to our valued clients matching insurance protection need with policy coverage, all the while fostering a close working relationship.
 

Judy Williams
CSR (Personal Lines)
Originally from Danville, Virginia, she graduated from Dan River High School, and took college level courses at Danville Community College. Her early career was with Dan River Incorporated as a financial services analyst. . She joined Bankers Insurance/Carter Bank & Trust in 2006 as a Personal Customer Service representative. Her service orientation makes her an invaluable asset to her clients providing “above and beyond” response to their needs.
She has been licensed in Casualty Property insurance for four years. She is active in her church, and is a cheerleader for her husband, children and grandchildren. In her spare time, she is devoted to photography, and spends much of her free time practicing her hobby on her family.
With a license in Casualty Property insurance with a specialty in personal lines insurance, Judy’s professional goal is to insure her client’s possessions with the best coverage for the most competitive premium.
 

Mike Warren
CSR (Personal Lines)
Originally from Danville, Virginia, he was a high school graduate of George Washington High School. Mike earned an Associate degree in Information Systems from Danville Community College and a Bachelors degree in Business Management from Liberty University. He is active in his church with Life groups and community outreach. He began his insurance career in 1980 as a life and health agent with Life & Casualty Insurance Company. He joined Bankers Insurance/Carter Bank & Trust in 2013 as a Personal Lines Customer Service representative. With a license in Property & Casualty insurance and a specialty in personal lines insurance, Mike’s professional goal is to assist each client with their insurance needs, and great customer service.
 

Lisa Roberts CISR
CSR (Commercial Lines)
Originally from Pittsylvania County, she graduated from Tunstall High School and has an Associates Degree from National Business College. For much of her career, she has worked in retail and direct sales. She joined Bankers Insurance/Carter Bank & Trust in 2007 as a Personal Customer Service representative. Her knowledge of the product and quick response to client’s inquiries give customers a high comfort level knowing the care she gives to their insurance needs.
She has done graduate work in insurance earning the CISR designation (Certified Insurance Sales Representative) in 2011.
With a license in Casualty Property insurance, specializing in personal lines, Lisa’s professional goal is to provide for her client’s needs even before the client realizes the need. She strives to keep coverage and cost uppermost in her approach.
 

Kay Brande
CSR (Commercial Lines)
Originally from Danville, Virginia, she graduated from George Washington High School. She immediately began her insurance career in a local insurance agency later joining Bankers Insurance/Carter Bank & Trust in 1986. She serves many of the Agency’s large commercial clients and has established herself as a specialist serving their needs. She has completed graduate work in insurance obtaining her CIC designation (Certified Insurance Counselor) in 1996. In her work with her customers she calls on her extensive knowledge and experience routinely. Her spare time is spent with family. With a license in Casualty Property insurance, specializing in commercial or business insurance, Kay’s professional goal is to anticipate a client’s insurance issues and work with the sales contact to make sure that issues are addressed.
 

Tondia Holland
Account Analyst
Originally from North Carolina moving to Pittsylvania County at an early age, she graduated from Dan River High School and obtained an Associates Degree from Danville Community College. She joined Bankers Insurance/Carter Bank & Trust in 1988 and has assisted in all areas of agency operations.
She pursued an advanced professional insurance designation, and obtained her CIC designation (Certified Insurance Counselor) in 1997. She is active in her church and has extensive community involvement, especially in working with youth.
With a license in Casualty Property insurance, specializing in personal and commercial insurance, Tondia’s professional goal is to provide assistance to her clients with knowledgeable advice and counsel quickly responding to any requests for assistance.
 

Faye Evans
Receptionist
Originally from Danville, Virginia, Faye earned an Associate’s Degree in Business Management from Danville Community College in 2008. She joined Carter Bank & Trust in April 2011 as a teller and transferred to Bankers Insurance/Carter Bank & Trust in July 2015. She will be pursuing her license in Property & Casualty insurance specializing in personal lines. Having earned a national certification in customer service in 2007 she strives to provide optimal customer service and hopes to develop close working relationships with her customers. Her spare time is spent with family.
 

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